Frequently Asked Questions
Everything you need to know about our premium natural stone and paving solutions.
How is my stone paving delivered?
We typically use a tail-lift vehicle and pallet truck for curbside delivery. Please ensure your delivery location has a flat, solid surface to allow for the safe unloading of heavy stone crates.
Can I request a sample before placing a full order?
Yes, we highly recommend ordering a sample through our website. While samples represent the general color and texture, please remember that natural stone will have inherent variations in shade and veining.
Do you offer discounts on large bulk orders?
We provide competitive pricing for large-scale landscaping projects and trade professionals. Please contact our sales team directly with your requirements for a bespoke quotation.
What is your return policy for unused paving slabs?
You can return full, unopened crates within 14 days of delivery. Please note that return shipping costs are the responsibility of the customer, and a restocking fee may apply.
How should I calculate the quantity of stone I need?
We recommend measuring your total area in square meters and adding a 10% 'wastage' allowance to cover cuts, breaks, and future repairs.
Is your natural stone ethically sourced?
Absolutely. Stone Paving Direct is committed to ethical sourcing, ensuring all our sandstone, limestone, and granite products are produced under fair labor conditions and meet strict environmental standards.